currencytech shop
Established 10 years
Unit 7 Torc MK
Chippenham Drive
Milton Keynes
MK10 0BZ

Tel: 0845 601 6431
Fax: 0845 601 6432
Email: info.currencytech@gi-de.com

FAQ's

Below are the most frequently asked questions. If you have a query and cannot find the answer in this section, please feel free to contact us on info.currencytech@gi-de.com

Q: Who do I need to speak to about my cash handling requirement?

A: Call 0845 601 6431 and ask to speak to one of our specialists.

Be sure to have some of the following data to hand:

  • What volume of cash is counted daily?
  • what is the split of notes & coins?
  • what do I want to do with the cash when counted
  • What audit trail do I require?
  • How do I want to package the cash for banking or CIT collection?
  • Is there a counterfeit problem?
  • Is there an internal shrinkage problem?

Q: Who do I need to speak to about ordering a piece of equipment?

A: Call 0845 601 6431 and your order and payment details will be taken over the phone.

Q: Who do I need to speak to about delivery of an ordered product?

A: Call 0845 601 6431 or e-mail info.currencytech@gi-de.com Please have your order number or order confirmation details to hand.

Q: Who do I need to speak to about an invoice query?

A: Call 0845 601 6431 or e-mail accounts.currencytech@gi-de.com and have your invoice number available.

Q: Who do I call for any technical issues on my equipment?

A: Please call 0845 601 6431 and ask to speak to our helpdesk. Please have your equipment serial number to hand.

Q: Who do I call if I require service on my equipment?

A: Call 0845 601 6431 and ask for our helpdesk. Please have your equipment serial number to hand.

Q: How do I decide which coin counting or money counting machine is right for my business?

A: Here at Currencytech Sales we are happy to help and advise. Just complete our simple online enquiry form by clicking HERE or call us on 0845 6016431

 Q: How can I reduce the problem of counterfeit money and introduce note test in my operation ?

A: Currencytech Sales can help by advising you on the perfect solution for your business. Use our online call back form HERE or call us on 0845 6016431

Q: Cash counting in my business is slow-how can I speed up my money counting? Do I need a change counter?

A: Give us a call on  0845 6016431 and we can advise on the best coin machine counter for your company.

 
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